|
1.
A Customer is the most important person in any business.
2.
A Customer is not dependent on us; we are dependent on the
Customer.
3.
A Customer is not an interruption of our work; a Customer
is the purpose of our work.
4.
A Customer does us a favor by calling; we are not doing
the Customer a favor by serving him or her.
5.
A Customer is part of our business, not an outsider.
6.
A Customer is not a cold statistic, but a flesh and blood
human being with feelings and emotions like our own.
7.
A Customer is not someone to argue or match wits with.
8.
A Customer is someone who brings us work; it is our job
to fill those needs.
9.
A Customer deserves the most courteous and attentive treatment
we can give.
10.
A Customer is the lifeblood of this business.
|